|A Message from Mitchell, our MD|
A warm welcome to C.Gars Ltd, the largest specialist premium cigar merchant in the UK.
I believe we have the largest range and stocks of cigars, humidors and all smokers accessories in the UK as well as more cigar shops in the UK than anyone else.
Guaranteed best prices, rapid mail order service to your home or office and guaranteed best service 24 hours a day - every day of the year.
C.Gars Ltd is an independent family owned business with 50 members of staff in our retail, mail order and marketing Teams.
I personally guarantee my customers the best possible cigar shopping experience whether Online or in one of our Cigar Shops throughout the UK.
I can always be contacted personally at firstname.lastname@example.org
Managing Director and Aged & Rare Cigar Specialist
It all started way back when I was 15 and snagged a cigar from my Fathers humidor! Cigars were not strange to me as both of my Grandfathers smoked cigars and my Father is rarely seen without a Montecristo No. 2 on the go. With the assistance of my co-Director, Laura Graham, I created the first cigar website on the internet in the UK in 1993. My daily rotation includes cigars including Partagas SD No. 4, Bolivar Belicosos and Montecristo No. 2 but I also love smoking UK regional edition Havana's which I believe are some of the best blended Havana cigars ever made. I'm based at our London offices but spend half the year travelling to see clients all over the world as well as visiting our retail cigar shops.
I have been awarded the Silver Chaveta by Hunters & Frankau for outstanding contribution to the cigar trade as well as published a limited edition book about my collection of original photographs from Cuba, 'Once Upon a Time in Cuba' My specialist subject is Aged & Rare Havana cigars which we buy and sell throughout the year. We also hold Online and Offline Vintage Cigar Auctions throughout the year. I created the best selling Inka - Secret Blend brand of Peruvian cigars which is the most exciting cigar project I have ever had the privilege to work on. I have visited Cuba more times than any UK cigar merchant that I am aware of and have attended almost every cigar Festival. It's my pleasure to be your cigar merchant.
Karyn joined C.Gars Ltd ( and married Mitchell !) in 2006, initially working part time in the business as Mitchells P.A. and subsequently full time in the Events and Customer service team. Whilst Karyn is not a cigar smoker she appreciated the aroma of a fine Havana cigars which she tells us reminds her of happy memories of her late grandfather. Karyn is well known to many of our international clients as she has met many of them at cigar dinners and herfs all over the world. Karyn has visited Havana and enjoyed a factory tour at the La Corona factory and a road trip to Vinales which she enjoyed immensely. A familiar and friendly face at all of our cigar auctions since 2009 as well as at our Turmeaus ( and Robert Graham shops) over the Christmas season every year. For C.Gars event details Karyn can be contacted at email@example.com
Heading up our I.T & Marketing Department and responsible for our websites which is an on-going development as we constantly update and improve features and functionality to bring our customers the best online shopping experience possible. We are now on version 9 of our website. Always totally designed in house so hopefully we've retained a very personal feel to the design and tried to steer clear of flashy graphics and slow downloads! My aim was to make it user friendly and easy for ordering, packed full of content and information and avoiding a heavy sales pitch! (which has never been our style). I’m based in our Norfolk offices where we have a beautiful sampling lounge and fantastic range of pipe tobacco, so be sure to pop in if you are ever in the vicinity.
I am responsible for just about… Everything and everyone at C.Gars Ltd! I head up the Sales Team and am based at our London offices. I was trained at Hunters & Frankau Cigar School and have visited Cuba a number of times to get a better understanding of the cigar industry. I am also the photography buff, new products decision maker, cigar smoker, man Friday and problem solver for the M.D. Need I say more!
General Manager - Norfolk
I started in March 2011. I am responsible for marketing and advertising in the IT & Marketing department (known internally as the ‘WOW’ Team). Before working for C.Gars Ltd, I was always interested in cigars as my Father and Grandfather were cigar and pipe smokers. When I joined the C.Gars Ltd team I decided it was my turn to venture into the world of Cuban cigars and what can I say, I now have a humidor filled to the brim with a variety of Cuban and New-World cigars and a marvellous looking collection of Single Malt whiskies. My favourite pairing has to be a Trinidad Reyes with a dram of Cigar Malt. I was trained by Hunters & Frankau and am proud to be planning my future with C.Gars Ltd.
Assistant to the Managing Director
Roy is the newest addition to the Management team but has been a Turmeaus and C.Gars customer for over 14 years. It was in fact in our Chester shop where Roy bought his first Havana cigar and his love affair with Havana Cigars began. some of Roy's favourite cigars include the Partagas Serie P no 2, Montecristo Petit Edmundo and his current favourite is the Cohiba Robusto Supremo. Roy has spent many years in and around all our retail shops which has given him an in depth knowledge of cigars and whisky. Roy has a keen eye for detail and helps ensure our shops work to the highest possible operating standards. And our staff provide the best possible customer service.
Turmeaus Retail Operations Manager for Turmeaus Stores across the UK
Sara, the Retail Operations Manager for Turmeaus stores across the UK, joined with the C.Gars and Turmeaus Tobacconist at the end of 2014 and has very quickly become a fantastic addition to the team. Sara lives to find the perfect pairing of alcohol and cigars but her tipple of choice has always been Champagne! Sara is loving trying the selection of New-World and Cuban cigars but lately Sara has enjoyed smoking the new Orchant Seleccion line of Oliva cigars, who could ask for a better introduction into the cigar world?
Website Content Editor
I became a member of the Norfolk Team in January 2014. When I first joined, my priority task was making sure we are the cheapest and best value online tobacconist in the UK and I think I'm doing a good job! if not we will always gladly price match. My system monitors competitor pricing 7 days a week every hour of the day and prices are adjusted constantly so we are super competitive. My days work includes building up cigar and pipe tobacco related content for our website, keeping our pages up to date and ensuring that we bring you, the customer, as much new and up to date content as possible. When I need a break from my laptop, then I get involved in, blending tobaccos and smoking them which I enjoy immensely, just so I can tell you guys how good they smoke. It's my dream job with the best specialist tobacconist in the UK I hope to see you pipe enthusiasts in our sampling lounge for a relaxing smoke, and I would be delighted to join you!
Whisky Stock Liaision
I joined the Norfolk team in Spetember 2015. I am responsible for a variety of different things, from picking and packing orders to managing stock sheets and listing new items on to the website. Being an apprentice with C. Gars Ltd has been a fantastic opportunity for me as before working for C. Gars Ltd my knowledge of the cigar and whisky industry was fairly limited but in the space of a few months I have already learnt so much and I find myself learning more and more everyday. I am excited to better my knowledge of the industry and progress with C. Gars Ltd.
Customer Service Advisor
I joined the Norfolk team in August 2015 and I am based in the office. My job is to ensure customers needs are met and that any issues are resolved quickly and to their full satisfaction. I am also responsible for picking and packing orders, so I have to ensure the customers receive exactly what they want and have to follow stringent quality control checks. I look forward to learning more and expanding my knowledge and I’m looking forward to trying out a few different cigars.
I joined the Norfolk team in April 2016, and my first priority was to pick and pack orders. I was taught to the highest standard to make sure the orders were packed to the best quality. Having shown a keen interest in marketing I am now the new marketing executive. My main duties include serving customers, social media, creating and sending newsletters to make sure you are kept up to date with all our latest products. I am always happy to serve our customers and would gladly join you in the shop for a smoke.
I joined the team in November 2016 and am based in the Norfolk office, in my short time here I have learnt a great deal about the business. Some of my responsibilities include picking and packing orders to the highest standard and responding to customers and helping them to the fullest of my abilities. I also write articles and review some of our products. I look forward to learning much more about the tobacco and alcohol industry and sampling more of our products, especially the rum!
Pipe Tobacco Liaison - Norfolk
I joined the Norfolk team in November 2016 and I feel very lucky to be working with such a great team. My first and main role is to ensure your orders are picked and packed to the highest standards and to make sure your items reach you safely. When I am not picking and packing, I am updating our pipes and pipe tobacco. I am constantly looking for new pipes to order into stock, for our shops and website, so be sure to keep an eye on our ever growing pipe range online! We also have an amazing lounge here in our Norfolk office, why not pop along and relax with a pipe and some lovely American Blends Cherry and Vanilla tobacco, my favourite.