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I remember when we had just started, Mitchell first broached the subject of a C.Gars Ltd website and I thought what a great idea it was, so I offered to build it! With no experience and having never built a website
before you could think this was a big ask, but not for me. I was always up for a challenge and so I went onto Amazon and started finding all the reading
matter I could get my hands on. I think the first book I started with was one of the original ‘Website Building for Dummies’ books.
A few weeks later the first ever C.Gars Ltd website was born and the rest, as they say, is history
The first cigars shipped out to our customers were actually stored in a humidor in my spare room and all of the IT work took place in the cupboard under my
stairs, which I'd turned into an office. Obviously things have changed quite a bit since then but me and Mitchell still laugh about the fact that C.Gars Ltd
was born in a cupboard under my stairs.
Today, I oversee the running of all our websites and now run the Marketing and IT Department as well as dealing with all advertising. But essentially my heart still
lies within customer care, we started this business with the belief that the customer is always right and I still stand by that today.
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