C.Gars Customer Promise
Welcome to the C.GARS Limited HELP DESK, whatever you are looking for, hopefully you will be able to find the answer here! If not then just drop us an email at
[email protected] and we will of course reply as soon as possible (normally within 60 seconds).
We won't be beaten on price! We will match any lower price found with any UK retailer. Just email details to
[email protected] and he will take care of it for you.
*Price guarantee applies at time of order and price matches cannot be applied retrospectively.
*Please note our price match will take into account postage costs.
* Please note that we can only price match international orders against UK companies that ship to your location.
C.Gars Ltd prides itself on having the highest reputation, not only concerning the quality of our products, but also concerning Customer Service.
Please read our Customer Promise below:
Our prices will always be the best possible and we will endeavour to price match any bona fide cigar or whisky specialist in the UK* (excluding Supermarkets and Online Portals) as long as they have available stock. Please note that we cannot guarantee to price match on any aged, rare, discontinued or limited edition stock.
We will always provide prompt and reliable advice and service by way of our highly trained Directors and Sales team.
We intend to deliver within 3 working days within the UK from the day of your order and within approx. 7 working days for overseas customers.
Normal delivery time is however "next day" providing you order before 2pm.
Our cigars are always kept in the correct conditions in our own purpose built walk in humidors. All orders are very carefully packed to ensure the cigars reach the customer in optimum condition.
Please email us at
[email protected] for shipping quote.
We offer
FREE SHIPPING for any order with a value of £50 or more for all mainland UK orders (Except for large/heavy items click here for our
full shipping charges).
In the event of a customer being dissatisfied with their purchase the order can be returned within 14 days for full credit or refund provided that the item is unused and in original packaging. Please note that we cannot refund any postage and packing on returned items. Please also note that all returns are subject to a 10% restocking fee.
Clients are welcome to order online, over the phone or visit and of our specialist
cigar shops throughout the country.
Email
[email protected] or call 07000 088 088 for further details.
Click here for more information about our shops.
BIGGEST AND BEST RANGE OF CUBAN AND NON-CUBAN CIGARS AT THE BEST PRICES! We are here to help you, don't hesitate to call or email 24/7 every day of the year.
Call us on
07000 088 088, our fully trained team are waiting, delighted and excited to advise you!
