Shipping Information
Welcome to the C.GARS Limited HELP DESK,
whatever you are looking for, hopefully you will be able to find the answer
here. If not then just drop us an email at
[email protected] and we will of
course reply as soon as possible (normally within 12 hours)
LAST DISPATCH DATES FOR CHRISTMAS 2019
Last recommended posting services
as advised by Royal mail for UK Deliveries
18th December - Free standard or Economy service
20th December - Priority or Express service
21st December - Express Tracked service
23rd December - Special Delivery service
CUT OFF STRICTLY at 2PM – Special Delivery service only!
Please note that we cannot guarantee the order will arrive on time
If ordered at the very last possible date.
Next available posting date is Friday 27th and Monday 30th December.
Regular dispatch service will resume on Thursday 2nd January, 2018.
Please note that some items are subject to stock availability
and we strongly advise customers to order in advance to avoid any disappointment,
any postal delays or missed deliveries.
We strongly suggest you consider using next day Special Delivery service
Or our Express tracked service for guaranteed fast delivery and peace of your mind.
Royal Mail as well as courier services are extremely busy during the last two weeks prior to Christmas
and we would recommend not leaving ordering to the last possible date.
We are adding extra packing hours every day of the week as well as weekends
to keep up with busy schedule and demand for Christmas order deliveries.
International Deliveries – Airmail
9th December Africa, Asia, Caribbean, Central and South America, Far and Middle East
10 December Cyprus, Malta
11th December Eastern Europe (except Czech Republic, Poland and Slovakia)
12th December Australia, Greece, New Zealand and Turkey
14th December Czech Republic, Germany, Italy, Poland, Canada
15th December Finland, Sweden, USA
16th December Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
18th December Belgium, France, Ireland, Luxembourg
HM Forces mail - (BFPO)
HM Forces mail - (BFPO)
13th December Static BFPOs
SHIPPING INFORMATION
C.GARS Ltd can ship
WORLDWIDE!
Our packaging methods are extremely secure to ensure that your cigars reach you
in optimum condition, matured and ready for smoking. If you have any
problems whatsoever, don't forget you are covered by our
NO QUIBBLE
GUARANTEE!
Click and Collect
United Kingdom Mainland
United Kingdom Offshore
Same Day Despatch
Overseas Despatch
Coffee Despatch
Lighter Despatch
Alcohol Dispatch
Gifts and Delivery to an Alternative Address
CLICK AND COLLECT
We offer a
FREE Click and Collect service!
Place your order and select Click and Collect at the checkout to collect your order from one of our
offices or specialist shops.Please Note: Please allow 2 working days before collection, you will be contacted when your order is available.
UNITED KINGDOM
MAINLAND SHIPPING
To find out more information on how much delivery will cost you
and how long it will take for your item to arrive, please refer to the charge below:
Orders over the value of £50.00 – standard tracked delivery free of charge (excluding alcohol).
Humidors and large and heavy items – despatched by courier services. (approx 2 working days)
Singles, Packs and Box orders, Smokers Accessories and Tobacco – despatched by
tracked or Special delivery.
Standard tracked Delivery – Approx 2-4 working days £3.50
Next Working Day Delivery – Guaranteed delivered by 1pm mainland UK only £8.50
Courier Next Working Day Delivery – Guaranteed delivery by 6pm mainland UK only £20.00
Saturday Delivery – Guaranteed delivered by 1pm mainland UK only £10.50 - Royal Mail Saturday Service (orders under 2kg in weight)
Saturday delivery is available for orders under the weight of 2kg with Royal Mail at £10.50 delivery cost per order.
Should the weight of your order exceeds the weight of 2kg, and we are unable to despatch by Royal Mail,
you will be contacted and advised of any additional cost prior to shipping your order.
An average cost for courier delivery on Saturday is £40.00.
Please note our DAILY CUT OFF time for all orders requested for NEXT DAY DELIVERY is
2pm.
We deliver throughout the UK however, there are certain delivery restrictions in particular areas, Where delivery can take up to three working days. Click here for details.
Please note that any
order received after cut off time of 2pm on Friday will not be dispatched until
the following Monday, which is the next available postal and courier service day
in the UK.
UNITED KINGDOM OFFSHORE SHIPPING
For deliveries of large / bulky or heavy items to destinations outside
mainland UK including Northern Ireland, please email us for a shipping quote to
[email protected]
You will be contacted and informed about any additional
postage and packaging cost in advance by our sales team should your order be
subject to any additional shipping cost to any of these destinations.
SAME DAY DESPATCH – CENTRAL LONDON
Same day delivery is available for our Central London customers in the following post codes:
W1, W2, W8 ,W9, W10, W11, WC1, WC2, SW1, NW1, NW2, NW3, NW6, NW8, NW10.
Please state that you require this at the time of placing your order in the comments section of our online store
or give us a call . For orders under the value of £350 please call or email us for delivery quote.
Orders over £350 shipped free! Please note that same day despatch orders are subject to stock availability.
Email: [email protected]
Telephone: 07000 088 088
OVERSEAS DESPATCH INFORMATION
EUROPEAN SHIPPING
Humidors and parcels (over 2kg) - approx. 4-5 working days £45.00
Larger size items (up to 2kg) - approx. 7 working days £25.00
Medium size items (25 cigars and above, accessories) - approx. 7 working days £20.00
Small items (up to 25 cigars or larger accessories up to 1 kilo) - approx. 5 working days £15.00
Single cigars (up to 15 singles per order, small accessories) - approx. 5 working days £7.00
Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to
despatch.
OUTSIDE EUROPE
Humidors and parcels (over 2kg) - approx. 4-5 working days £65.00
Larger size items (up to 2kg) - approx. 10 working days £35.00
Medium size items (25 cigars and above, accessories) - approx. 10 working days £25.00
Small items (up to 25 cigars or larger accessories up to 1 kilo) - approx. 7 working days £20.00
Single cigars (up to 15 singles per order, small accessories) - approx. 7 working days £10.00
Single cigars (up to 5 singles per order, small accessories) - approx. 7 working days £7.00
Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to
despatch.
COFFEE DESPATCH INFORMATION (OVERSEAS)
To find out more information on how much delivery will cost
and how long it should take for your item to arrive, please refer to the charge below:
Europe
up to 500g £7.00
up to 1kg £15.00
up to 2kg £25.00
For any larger order email for a delivery quote.
Outside Europe
Up to 200g £7.00
up to 500g £10.00
up to 1kg £20.00
up to 2kg £35.00
For any larger order email for a delivery quote.
You will be notified by email with confirmation of any additional cost prior to despatch.
LIGHTERS DESPATCH
Please note that all lighters are despatch empty.
All lighters purchased for delivery abroad will be dispatched by a courier service and can be subject to an additional shipping cost. We can only ship lighters to mainland UK and Western and Central Europe.
If the delivery option selected is less than the courier quote, you will be notified by email with a confirmation of any additional cost.
You will need to confirm by reply if you wish to proceed with the order prior to despatch.
ALCOHOL DESPATCH INFORMATION
To find out more information on how much delivery will cost you
and how long it should take for your item to arrive, please refer to the charge below:
UK Delivery - £8.50 for a standard size bottle, up to 1.5 kilo weight
UK Delivery - £20.00 for orders over 1.5 kilo weight
Overseas Delivery
GIFTS AND DELIVERY TO AN ALTERNATIVE ADDRESS
If you want us to ship to an address that is different to the billing address, although this isn't a problem,
PLEASE contact your credit card company and inform them that you are purchasing a mail order transaction
and having it shipped to a different address. This ensures they will allow us to process the charge without delay.
Please make sure that you enter the full billing address on the order form as registered with the card issuer.