Ho Ho Ho indeed and thank heavens for Christmas as it gives me the opportunity of realising just how good my Team in our London mail order office is. This has been our best year and our best Christmas season ever (Thank you customers!) but Monday was really a laugh as we had almost 2000 packages shipping out and we filled 2 complete Royal Mail vans!!!!!!
I have been zooming round a few of our shops in Cambridge, Liverpool, Chester and London to make sure they are giving the best customer service and check the condition of our cigars are as good as it gets (Easy week for me then!) Lots of happy customers and a very happy sales Team in England and Scotland so I reckon we’re in good shape.
Opening our Cambridge store this year secured our continuing position as the largest cigar retailer in the UK and we plan to expand further in 2013 as well as continue to improve our existing cigar and whisky shops wherever possible. So, if you don’t have a Robert Graham Ltd or Turmeaus Tobacconist shop near you right now… You may have soon 🙂
Biggest selling new cigar of the year was the Inka Secret Blend from Peru… Created by… Me 🙂 I’m going to continue to expand the range over 2013 and hopefully launch in the USA as well. Inka cigars are now available at all of our stores across the UK.
Our C.Gars Ltd Nicaraguan cigars kindly made for us by Torano have also gained a loyal following and we are happy to announce that we will be launching an excellent new range of Torano cigars in January… Exclusive to C.Gars Ltd.
Arturo Fuente cigars remain ever popular and it’s been an honour to be the official distributor of this top end brand of cigars.
Surprise newcomer Regius cigars from Nicaragua are also performing very well and gaining a loyal following. Great smokes at great prices. We look forward to introducing a C.Gars exclusive with Regius next year.
UK regional edition Havanas have been storming out every day of the year. Thanks to our friends at Habanos S.A. and Hunters and Frankau for such superb cigars.
Hottest accessories have been Palio cutters and newly introduced lighters – Perfect for the cigar smoker. Yup, we are the exclusive distributor but the products really are great!
So, all in all a banner year of the best products, the best Sales team in the Country and the nicest customers in the world 🙂… I think I deserve a Christmas drink! Luckily, I have plenty to drink thanks to the lovely Christmas presents from our suppliers 🙂 and Champagne will be accompanied by Por Larranaga Magnificos, followed by a Davidoff 5000 on Christmas eve and Dunhill Estupendos on Christmas day… Life is good 🙂
We are of course online 24/7 every day of the year so if you have any questions over the holiday regarding your orders, cigars or humidors, you are welcome to drop us an email and we’ll be happy to help.
Wishing all of our Team, suppliers and of course our retail and mail order customers a very merry Christmas
Photographed below is a very happy Managing Director together with 10 of the Girls from the London sales Team at our Christmas dinner!